Infographic: Facilitation Process

Facilitation is a structured process used during large-scale retrenchments, where an independent Commissioner assists employers and employees in reaching a consensus over proposed dismissals. Governed by Section 189A of the Labour Relations Act, this mechanism ensures transparency, fairness, and meaningful consultation before any terminations take place. The infographic below provides a step-by-step overview of how the facilitation process unfolds and the key rights and responsibilities of both parties.